Terms & Conditions

ARTICLE 1 - Scope of application

These General Terms and Conditions of Sale apply, without restriction or reserve, to all sales concluded by Loïc CHOSSIERE ("the Vendor") with consumers and non-professional buyers ("the Customers"), wishing to acquire the products offered for sale by the Vendor ("the Products") on the website www.loicchossiere. fr.These General Terms and Conditions of Sale may be supplemented by special terms and conditions, set out on the website, prior to any transaction with the Customer. These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.They are accessible at all times on the www.loicchossiere.fr website and shall prevail, where applicable, over any other version or any other contradictory document.These General Terms and Conditions of Sale may be subject to subsequent modifications, and the version applicable to the Customer's purchase is that in force on the website on the date the order and/or pre-order is placed.

ARTICLE 2 - Products offered for sale

The Products offered for sale on the www.loicchossiere.fr website are as follows:

B2B & B2C services
Training
E-books
Software: Scripts & templates

The main characteristics of the Products, and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the www.loicchossiere.fr website.
Each product sheet specifies whether the product is available, or in presale, and thus specifies the delivery time.
The customer is obliged to read them before placing an order and/or pre-order.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the www.loicchossiere.fr website are not contractual and do not engage the responsibility of the Seller.
The Customer is required to refer to the description of each Product in order to know its properties, essential features and delivery times specific to each product, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the proposed contract.
Contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order and/or pre-order by the Customer.
The Products presented on the www.loicchossiere.fr website are offered for sale in Metropolitan France.

ARTICLE 3 - Period of validity of the offer of Products - Pre-sale

Offers of Products said to be "in stock" are subject to availability, as specified when the order and/or pre-order is placed.
Offers of Products said to be "in stock" are subject to availability, as specified when the order and/or pre-order is placed.
Offers of Products for pre-order/and-or pre-order presented by the Seller are valid only within the limits of the time available and the quantity offered for pre-order.

ARTICLE 4 - Seller's contact details and legal notice

The Seller's contact details are as follows: Loïc CHOSSIERE
Micro-business

Head office: Les Pins, 63550 Saint Rémy sur Durolle.

Contact e-mail address: bonjour@loicchossiere.fr

The website host is O2Switch

In accordance with the French Data Protection Act of January 6, 1978, reinforced and supplemented by the RGPD (General Data Protection Regulation) which came into force on May 25, 2018, the Customer has the right to access, rectify, oppose, delete and port all of his personal data at any time by writing, by post and providing proof of his identity, to the Seller's address, mentioned above.
Validation of the order and/or pre-order by the Customer implies unreserved acceptance of these General Terms and Conditions of Sale.
The Customer acknowledges having the capacity required to contract and purchase the Products offered on the www.loicchossiere.fr website.

ARTICLE 5 - Orders and pre-orders

5-1 . Placing an order and/or pre-order
It is the customer's responsibility to select the products he/she wishes to order and/or pre-order on the www.loicchossiere.fr website, according to the following procedure: The customer selects the product he/she wishes to purchase, specifying the data required for the proper completion of the mission, and then validates his/her basket by entering the following information:

Name ;
First name ;
Postal address for delivery ;
Email address ;
Phone number.
Ordering note

Once these elements have been filled in, the customer validates his order and/or pre-order and can proceed to the payment of his order and/or pre-order by credit card, Mastercard, Amex.
The Customer has the opportunity to check the details of his order and/or pre-order, its total price and to correct any errors before confirming his acceptance. It is the Customer's responsibility to check the accuracy of the order and/or pre-order and to immediately report or rectify any errors.
The registration of an order and/or pre-order on the www.loicchossiere.fr website is completed when the Customer accepts the present General Terms and Conditions of Sale by ticking the box provided for this purpose and validates his/her order and/or pre-order. This validation implies acceptance of the present General Terms and Conditions of Sale in their entirety, as well as the general terms and conditions of use of the www.loicchossiere.fr website.
The sale is final only after the Vendor has sent the Customer confirmation of acceptance of the order and/or pre-order by e-mail, which must be sent without delay, and after the Vendor has received payment in full.
Any order and/or pre-order placed, validated by the Customer and confirmed by the Vendor, under the terms and conditions described above, on the www.loicchossiere.fr website constitutes the formation of a contract concluded remotely between the Customer and the Vendor.
In the absence of proof to the contrary, the data recorded in the Vendor's computer system constitutes proof of all transactions concluded with the Customer.
The Vendor reserves the right to cancel or refuse any order and/or pre-order from a Customer with whom there is a dispute relating to the payment of a previous order.
The customer will be informed of the different stages of his order and/or pre-order by e-mail.
The Vendor reserves the right to refuse orders and/or pre-orders of the same Product in large quantities and comprising more than 3 products with the same characteristics.

5-2 . Modifying the order and/or pre-order
Once confirmed and accepted by the Seller, under the conditions described above, the order and/or pre-order cannot be modified.

5-3 . Cancellation of order and/or pre-order
Once confirmed and accepted by the Vendor, under the conditions described above, the order and/or pre-order cannot be cancelled, except in the event of withdrawal or force majeure.

ARTICLE 6 - Rates

The Products are supplied at the current prices shown on the www.loicchossiere.fr website, at the time the order and/or pre-order is registered by the Vendor. Prices are expressed in Euros (VAT not applicable art. 293 b of the CGI).
Prices take into account any discounts granted by the Seller on the www.loicchossiere.fr website.
These prices are firm and non-revisable during their period of validity, as indicated on the website www.loicchossiere.fr, the Vendor reserving the right, outside this period of validity, to modify prices at any time.
The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.

ARTICLE 7 - Terms of payment

The price is payable in cash, in full, on the day the order/and or pre-order is placed by the Customer by means of secure payment, in accordance with the following terms and conditions:

by credit card: Carte Bancaire, Visa, MasterCard, American Express.

Payment by credit card is irrevocable, except in the event of fraudulent use of the card. Payment data is exchanged in encrypted mode using the Strype protocol, and the Customer may not be billed for any additional costs in excess of those borne by the Vendor for the use of a payment method.

ARTICLE 8 - Deliveries with signature

The Products ordered and/or pre-ordered by the Customer will be delivered in mainland France within a period defined by the carrier Chronopost, from the dispatch of the order and/or pre-order to the address indicated by the Customer when placing the order and/or pre-order on the website www.loicchossiere.fr.La. Delivery is made by Chronopost with signature.Delivery is constituted by the transfer to the Customer of physical possession or control of the Product.Except in special cases or when one or more Products are unavailable, the Products ordered and/or pre-ordered will be delivered at once.The Vendor undertakes to make its best efforts to deliver the Products ordered and/or pre-ordered by the Customer within the times specified above. However, these delivery times are given as an indication only. If the Products ordered and/or pre-ordered have not been delivered within 15 days after the indicative delivery date, for any reason other than force majeure or the Customer's fault, the sale may be cancelled at the Customer's written request under the conditions provided for in articles L 216-2 L 216-3 L241-4 of the French Consumer Code. In the event of non-conformity of the Product delivered, the Vendor undertakes to remedy the situation or to reimburse the Customer, as indicated in the article - "Vendor's liability - Guarantee".The Carrier assumes the risks of transport and is obliged to reimburse the Customer in the event of damage caused during transport.Deliveries are made by an independent carrier, to the address given by the Customer at the time of the order and/or pre-order, and to which the carrier has easy access.In the event of a special request by the Customer concerning the conditions of packaging or transport of the products ordered and/or pre-ordered, duly accepted in writing by the Vendor, the related costs will be subject to specific additional invoicing, on the basis of an estimate previously accepted in writing by the Customer.

ARTICLE 9 - Transfer of ownership - Transfer of risk

The transfer of ownership of the Vendor's Products will take place upon acceptance of the order and/or pre-order by the Vendor, materializing the agreement of the parties on the item and on the price, regardless of the date of payment and delivery.

ARTICLE 10 - Right of withdrawal

In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Vendor, without having to justify his decision or pay any penalty, for the purpose of exchange or reimbursement, provided that the Products are returned in their original packaging and in perfect condition within 48 hours of notification to the Vendor of the Customer's decision to withdraw. Returns must be made in their original and complete condition (packaging, accessories, instructions), accompanied by the purchase invoice.Products must be returned in their original, complete condition (packaging, accessories, instructions, etc.) to enable them to be marketed as new, accompanied by the purchase invoice. Damaged, soiled or incomplete Products will not be accepted.The right of withdrawal can be exercised online, by sending an e-mail to bonjour@loicchossiere.fr. An official withdrawal form can be used as a model. a model of which can be found hereIn this case, the Vendor will immediately send the Customer an acknowledgement of receipt on a durable medium, or any other unambiguous statement expressing the Customer's wish to withdraw.If the right of withdrawal is exercised for a refund within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be refunded; the cost of returning the Product(s) will be borne by the Customer.In the event of exercising the right of retraction for an exchange within the aforementioned period, the return costs are free. In order to receive a return slip, an exchange request must be sent by e-mail to bonjour@loicchossiere.fr.
However, in accordance with article L221-28 of the French Consumer Code, the right of withdrawal cannot be applied to cosmetic products, given that they are not sealed for environmental reasons and that no secondary blister pack is used in their packaging.

ARTICLE 11 - Seller's liability - 48H Guarantee

The Products sold on the www.loicchossiere.fr website comply with the regulations in force in France and their performance is compatible with non-professional use. The Products supplied by the Vendor are covered by the legal guarantee of conformity, by operation of law and without additional payment, independently of the right of withdrawal, in accordance with legal provisions, for Products which appear to be defective, damaged or damaged or which do not correspond to the order and/or pre-order,
the legal warranty against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and rendering them unfit for use, under the conditions and in accordance with the terms set out in the box below and defined in the appendix to these General Terms and Conditions of Sale (Warranty of Conformity / Warranty of Hidden Defects).Under the terms of the legal warranty of conformity, the Customer has a period of two years from delivery of the goods to take action against the Vendor; may choose between repair or replacement of the Product ordered and/or pre-ordered, subject to the cost conditions set out in article L 217-9 of the French Consumer Code; is exempt from proving the existence of the Product's lack of conformity during the twenty-four months following delivery of the Product.The legal warranty of conformity applies independently of any commercial warranty that may cover the Product. The Customer may decide to invoke the warranty against hidden Product defects in accordance with article 1641 of the French Civil Code; in this case, he/she may choose between rescission of the sale or a reduction in the sale price in accordance with article 1644 of the French Civil Code.In order to assert his rights, the Customer must inform the Vendor, in writing, of the non-conformity of the Products within a maximum period of 48 hours from delivery of the Products, or of the discovery of the hidden defects within the above-mentioned periods, and return the defective Products in the condition in which they were received, with all their components (accessories, packaging, instructions, etc.).The Vendor will reimburse, replace or repair Products or parts under warranty that are found to be non-conforming or defective. Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.Reimbursements for Products found to be non-conforming or defective will be made as soon as possible and at the latest within 14 days of the Vendor's finding of the non-conformity or hidden defect.Reimbursement will be made by credit to the Customer's bank account or by cheque sent to the Customer.The Vendor may not be held liable in the following cases:

non-compliance with the legislation of the country to which the products are delivered, which it is the Customer's responsibility to check,
in the event of misuse, professional use, negligence or lack of maintenance on the part of the Customer,
as in the case of normal wear and tear of the Product, accident or force majeure.

The Vendor's warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are defective.

ARTICLE 12 - Protection of personal data

Pursuant to the French Data Protection Act 78-17 of January 6, 1978, as amended by Act no. 2018-493 of June 20, 2018, we remind you that the personal data requested from the Customer, i.e. surname, first name, e-mail address and postal address, is required to process his/her order and/or pre-order and, in particular, to draw up invoices. Under no circumstances will this information be used for commercial purposes. This data may be communicated to any of the Vendor's partners responsible for the execution, processing, management and payment of orders and/or pre-orders. The processing of information communicated via the www.loicchossiere.fr website complies with legal requirements concerning the protection of personal data, and the information system used ensures optimum protection of this data.In accordance with current national and European regulations, customers have the right to permanent access, modification, rectification, opposition, portability and limitation of the processing of information concerning them, which may be exercised under the terms and conditions defined on the www.loicchossiere.fr website.

ARTICLE 13 - Intellectual property

The content of the www.loicchossiere.fr website is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any reproduction of this content, in whole or in part, is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 14 - Anticipation

In the event of a change in circumstances unforeseeable at the time of conclusion of the contract, in accordance with the provisions of article 1195 of the French Civil Code, the Party which has not agreed to assume the risk of excessively onerous performance may request renegotiation of the contract from its co-contractor.

ARTICLE 15 - Force majeure

The Parties shall not be held liable if the non-performance or delay in performance of any of their obligations as described herein is due to force majeure, as defined in article 1218 of the French Civil Code.

ARTICLE 16 - Applicable law - Language

These General Terms and Conditions of Sale and the transactions arising therefrom are governed by French law and are drawn up in the French language. Should they be translated into one or more languages, only the French text will prevail in the event of a dispute.

ARTICLE 17 - Disputes

All disputes arising from sales and purchase transactions concluded in application of the present general terms and conditions of sale, concerning their validity, interpretation, performance, termination, consequences and consequences, and which cannot be resolved between the seller and the customer, shall be submitted to the competent courts under the conditions of common law.The customer is hereby informed that he may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consom. art. L 612-1) or with existing sector-specific mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.The customer, noting that a violation of the present general terms and conditions of sale has been committed, is hereby informed that he may have recourse to conventional mediation. L 612-1) or existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.The customer, noting that a violation of the general regulations on the protection of personal data has been committed, has the possibility of mandating an association or an organization mentioned in IV of article 43 ter of the 1978 Data Protection Act, in order to obtain compensation against the data controller or subcontractor before a civil or administrative court or before the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés).

ARTICLE 18 - Pre-contractual information - Customer acceptance

The fact that a natural person (or legal entity) places an order and/or pre-orders on the www.loicchossiere.fr website implies full acceptance of these General Terms and Conditions of Sale and the obligation to pay for the Products ordered and/or pre-ordered, which is expressly recognized by the Customer, who renounces, in particular, the right to invoke any contradictory document which would be unenforceable against the Vendor.

ARTICLE 19

The www.loicchossiere.fr website may contain hypertext links. By clicking on them, the customer will leave the site. The site has no control over, and cannot be held responsible for, the content of the web pages to which these links refer.hypertext links present on the website may lead to other websites. The site editor cannot be held responsible if the content of these sites and applications contravenes current legislation. During visits to the www.loicchossiere.fr website, a cookie may be automatically installed on the customer's browser. Cookies are small files temporarily stored on the customer's computer hard disk. These cookies are necessary to ensure accessibility and navigation on the site. These files do not contain any personal information and cannot be used to identify an individual.the information contained in the cookies is used to improve browsing performance on the application.by browsing the site, the customer accepts cookies. They can be deactivated via the browser settings.